SMASH, Who we are?
We are agents for tech professionals in Costa Rica and Colombia that help them build careers in the United States.
We believe in long-lasting relationships with our talent. We invest time getting to know them as individuals and understanding what they are looking for as their professional next step.
We aim to find the perfect match. As agents, we make sure to pair our talent with our US clients, not only by their technical skills but as a cultural fit. Our core competency is to find the right talent, fast.
We purposefully move away from the “contractor” or “outsourcing” type of relationship. Our clients don’t want contractors or “just a service.” Neither does our talent.
Our Benefits
This is a remote position for Costa Rica and Colombia
This position is Remote to work with a US Company, you will require to have Citizenship or work permit from Costa Rica or Colombia to apply for this role
SUMMARY OF POSITION
The Enterprise Applications Engineer, under the direction of the Enterprise Applications Manager, will help implement technology initiatives and support the vendor-based technology roadmap. The Enterprise Applications Engineer will manage and provide technical assistance in the completion of projects involving large-scale, complex, and highly analytical tasks. The Enterprise Applications Engineer must understand and incorporate the various internal system architectures and technologies as well as external technical dependencies. This role will design and support building key components of our application landscape, as well as supporting vendor supplied software. This individual will serve as a technical resource across projects and interface with both internal and external teams.
MAIN DUTIES
Support the design, engineering, and continuous development and improvement of our vendor-based technical landscape.
Lead efforts of implementing new vendor supplied applications, upgrade existing applications, preventative maintenance, and ongoing support.
Lead the diagnosis of technical issues and facilitates support incidents with internal/external parties until issue resolution with root cause, as needed.
Lead internal technical review sessions covering design, code, configuration, and knowledge transfer for responsible systems.
Lead and guide writing of technical documentation and develops, implements, and ensures industry best practices are followed.
Oversees the day-to-day operations of various vendor-based applications, including routine health checks.
Serve as the technical evangelist for products within the Firms application portfolio.
Create and develop automated approaches for common/repeatable tasks and workflows.
Routinely evaluate currently implemented technologies and recommend modern replacements that reduce cost of ownership where appropriate.
Serve as a technical leader of the engineering team in systems design, integration, testing, and implementation.
TECHNICAL QUALIFICATIONS
Extensive background in implementing large/complex applications/platforms (10+ years of related experience)
Extensive background in engineering experience (10+ years of related engineering experience).
Bachelor’s Degree in Computer Science or related field preferred.
Experience developing solutions using Azure Power Apps/Power Automate, Visual Studio Code, C# .Net, JavaScript, Azure DevOps/GitHub. and related technology.
Experience migrating infrastructure and large systems to cloud technologies, preferable the Microsoft Azure Cloud Architecture.
Experience with Microsoft Cloud Technologies (Azure Power Apps, Office 365) and Legal Vendor applications (Legal55, BigHand, iManage, Aderant, Workday, etc.)
Strong experience with SQL Database administration, maintenance, support
Experience with identity and access management architecture, security operations architecture, infrastructure security, governance, compliance, risk management, security architecture modeling and application security.
Strong understanding of application architecture, including database principles
Familiarity with APIs and data feeds.
Available for after-hours implementations and 24/7 support when critical issues arise.
Must understand project management principles and budgeting.
PERSONAL QUALITIES
Excellent verbal and written communication and interpersonal skills.
Strong problem-solving skills.
Ability to collaborate with team members and interact with others throughout the firm.
Experience supporting and working with cross-functional teams in a dynamic environment.
Ability to train/knowledge transfer with various levels of technical understanding and other IT team members.
Ability to deal responsibly with sensitive and confidential information in a discreet and secure manner.
Highly organized and detail oriented.
Self-starter, highly motivated, positive demeanor and able to juggle multiple assignments simultaneously.
REPORTING RELATIONSHIPS
The Enterprise Applications Engineer reports directly to the Enterprise Applications Manager but will take direction from other Firm Engineers where applicable.
OFFICE REQUIREMENTS
The Enterprise Applications Engineer will maintain office hours totaling at least 8 hours each day, Monday through Friday, although he/she will be expected to work additional hours as required. Flexibility with working hours may also be required.