PowerVC level 3

Job Description
L3 Software Support and Development Engineer to be integral part of a team responsible for Product Development of PowerVC product on Power. Analysing the customer defects, root causing the issues, collaborating with dev, test and customers to resolve the issues is the core responsibility. Owning the iFix delivery process and ensuring high ratings for customer satisfaction is the key goal. Opportunity to directly work with customers, get a deep understanding of their configurations and collaborate with the leads to get the concerns/issues addressed. Deliver code fixes to the GA'd releases is the primary work item.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Required Technical and Professional Expertise
Minimum 3-5 years in software support role
Software Engineering and Development (debug)
Programming lang: python, Ansible, ReactJS,
fluent in English

Preferred Technical and Professional Experience
Systems programming on Linux, Red Hat
Preferred domain expertise in Virtualization on IBM Power Hardware Systems
Experience working on OpenStack

Other Relevant Job Details
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Wonder if IBM is the one for you?
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About Business Unit
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio  designed for cognitive business and optimized for cloud computing.

About IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.