Senior Product Owner

Experian is the world's leading global information services company. During life's big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 20,000 people operating across 44 countries and every day we're investing in new technologies, accomplished people, and innovation to help all our clients maximize every opportunity.

We are seeking someone with a passion for building infrastructure and platform services that enable and accelerate software development teams against a backdrop of complex compliance and governance. As a key player in our product development process, you will drive the success of our products by collaborating with cross-functional teams and stakeholders. You will define and prioritize features, creating user stories, and ensuring the delivery of high-quality products.

You will report to the Director, Server an Storage.

Responsibilities

• Lead the product backlog refinement process, ensuring that user stories are well-defined and prioritized based on business value.
• Collaborate with stakeholders to gather and prioritize product requirements, ensuring alignment with business goals.
• Work closely with development teams in an Agile environment, providing guidance and clarifications on user stories during sprints.
• Define and communicate product vision, strategy, and goals to the development team.
• Conduct regular sprint reviews and retrospectives to continuously improve the development process.
• Foster a collaborative environment, balancing the needs of stakeholders with the capabilities of the development team.
• Identify opportunities for process improvements, driving for continuous improvement-better outcomes with the software development team and stakeholders.

• Bachelor's degree in a relevant field or equivalent experience.
• 5+ years of proven hands-on work experience as a Product Owner in an Agile development environment.
• Additional certification in Agile or Product Management is beneficial.
• In-depth understanding of Agile methodologies and frameworks (Scrum, Kanban, etc.).
• 4+ years of experience with product management tools such as Jira, Confluence, or similar.
• Knowledge of DevOps practices; Understanding of automation, continuous integration-continuous deployment (CI-CD) and Infrastructure as Code (IaC).
• Understanding of infrastructure technologies: familiarity with networking, cloud services, virtualization, storage, and server technologies.
• Analytical with a focus on delivering high-quality products.
• Ability to effectively engage with both technical and non-technical stakeholders.
• Demonstrated ability to lead and motivate cross-functional teams.
• Familiarity with product analytics and data-driven decision-making.

If you are a strategic thinker with a passion for delivering exceptional products, we invite you to apply and contribute to our exciting journey of innovation.

This is a permanent home-based role in Costa Rica. No relocation available.

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work, Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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