Appointment Setter CR (Remote)

A tiempo completo
Costa Rica, Costa Rica and United States


As an Appointment Setter in a company within our network, you will be responsible for generating leads and schedule appointments for our sales team. You will play a crucial role in identifying potential clients, reaching out to them via various communication channels, and effectively communicating the value of our products or services. This position requires excellent communication skills, persuasive abilities, and the ability to work in a fast-paced environment.

Key Responsibilities

  • Lead Generation and Qualification: Identify potential leads through research and targeted outreach. Initiate meaningful conversations to qualify prospects.
  • Appointment Scheduling and Communication: Schedule appointments based on client needs and sales team availability. Clearly communicate product or service value propositions.
  • CRM Management and Process Enhancement: Maintain accurate records in the CRM system. Identify opportunities for process improvement and workflow efficiency.


  • Communication Skills: Excellent verbal and written communication skills. Ability to engage and build rapport with potential clients over the phone, email, and other communication channels.
  • Persuasion and Influencing Abilities: Strong persuasive and influencing skills to communicate the value proposition effectively and generate interest in our products or services.
  • Organization and Time Management: Excellent organizational skills and the ability to prioritize tasks and manage time effectively. Ability to handle a high volume of calls and appointments while maintaining accuracy and attention to detail.
  • Resilience and Persistence: Ability to handle objections, rejection, and setbacks in a positive and resilient manner. Persistence to follow up with leads and prospects and drive them towards appointment scheduling.
  • CRM Proficiency: Familiarity with customer relationship management (CRM) systems and the ability to effectively use them to manage leads, appointments, and customer interactions.
  • Sales Orientation: Basic understanding of sales principles and processes. Previous experience in sales or appointment setting is a plus.
  • Team Player: Ability to work collaboratively within a team environment. Strong communication and coordination skills to ensure effective handover of qualified leads to the sales team.
  • Self-Motivation: Self-driven and motivated to achieve and exceed targets. Proactive in identifying opportunities and taking initiative to generate appointments and leads.
  • Adaptability: Ability to adapt to changing priorities and targets. Openness to feedback and willingness to learn and improve.