- This position will be based in Costa Rica, and will be responsible to handle cases providing valuable support on interaction with internal and external colleagues at different P2P activities depending on the area (HD, Accounts Payable) the activities include, but not limited to: PO and Non-PO invoice processing, invoice resolution, tickets resolution, JE entries, month-end and year-end closing of the AP modules.
MAIN RESPONSIBILITIES
- Responsible for supporting efficient and accurate processing of Accounts Payable transactions in a timely manner.
- Procurement services knowledge (Direct and indirect materials spend)
- Invoice processing (PO and non-PO invoices, etc.)
- Adhere to deadlines set by leadership and the business and proactively monitor and raise instances where deadlines cannot be met in a timely fashion regarding invoice resolution.
- Manage resolution of invoice exceptions, maintain strong vendor relationships, and collaborate with internal departments to resolve receipt, pricing, and payment discrepancies.
- Maintain compliance with key performance indicators set by leadership.
- Ensure compliance with Zoetis standard accounting policies, procedures, and processes (SOP's, work instructions, etc.)
- Achieve the quality established on all documents posted on a monthly basis.
- Responsible for supporting efficient and accurate processing of P2P transactions in a timely manner.
- Ensure accounts payable operations comply with statutory requirements, Sox Controls, company policies, processes, procedures, internal controls, and Finance objectives.
- Support resolution of invoices that are posted to SAP with a blocked status.
- Support clearing of invoices or entries performed by AP or R2R teams (this involves clearing the items directly in SAP with all proper backup or coordinating closing with the responsible team)
- Support special projects as needed
EXPERIENCE, SKILLS, KNOWLEDGE
Education
- Bachelor’s degree in business administration
- At least 2 years of experience in Accounts Payable and procurement processes.
- Experience working with SharePoint-based ticketing systems and Invoice Management Solutions (preferably OpenText Requires min 3 years’ experience with Procurement & AP processes, administration, terminology, category knowledge, and advanced error resolution methods.
Job Experience
- At least 2 years of experience in Accounts Payable and procurement processes.
- Experience working with ERP systems (preferably SAP).
- Knowledge, insight, and experience in financial administrative and accounting processes.
- Experience working in a customer-focused environment.
- Previous shared service center experience, in either an AP, Procurement, or Customer Service Capacity
- Familiarity with US GAAP standards.
Professional Knowledge
- Accounts Payable
- Procure to Pay
- Customer service
- Vendor Master data
Skills/Abilities
- Proficiency in English, Portuguese, and local languages, if required by market standards.
- Excellent oral and written communication skills.
- Proven ability to work in a team environment.
- Strong analytical and problem-solving skills around accounting analytics and processes.
- Demonstrated interpersonal skills, customer management skills, analytical, change management, and communication skills.
- Analytical and solution oriented to resolve complex issues, with attention to detail.
- Proven self-starter with can – do attitude and problem solver
- Ability to adapt quickly and learn new tasks independently.
- Strong managerial skills (people and workflow).
- Basic computer skills (Word, PowerPoint).
- Advanced Excel analytics capability, including pivot tables and data slicing.
We Offer:
- Competitive salary and benefits package (private healthcare and insurance, Meal allowance, Parking, corporate events for employees)
- Asociación Solidarista
- Professional and supportive working environment
- Co-funding of professional qualifications and program Tuition reimbursement
- Possibility to work remotely from home on selected days
- Modern office space with Doctor's office
- Exposure to a dynamically growing leader of the global animal health-care segment
Full time