Analytic Consultant (B)

Job Title:

Analytic Consultant (B)

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

SPECIFIC RESPONSIBILITIES

·       Develop analytical solutions that address client needs on an ongoing basis

·       Serve as the subject matter expert on analytical solutions and data specifications when working with the client and Concentrix business units

·       Execute quantitative analyses, predictive modeling, customer segmentation, experimental design, and detailed reporting to translate data into actionable insights

·       Utilize the results of analysis to recommend ongoing, iterative corrections and improvements to marketing programs and campaigns

·       Organize and analyze relevant data from multiple sources to identify trends, patterns, and exceptions and quickly develop hypotheses for further investigation and action

·       Design and execute testing and measurement plans to improve campaign performance and achieve quantitative business objectives

·       Understand the client’s analytical needs and make recommendations in a way that is easy to digest and comprehend

·       Work closely with the Program Management & IT teams to deep dive into the data architecture, provide impactful insights and understanding of customer behavior, and optimize marketing programs within our client engagements

·       Other duties as assigned.

Experience / Skill:         

• Strong analytical skills with a high capacity for simplifying advanced concepts

• Must be comfortable developing presentations and working directly with the client

• Minimum of 1+ years with SAS and MS Office Suite: Excel, Word, PowerPoint

• Proficient with analytics concepts including the following: regression modeling, data mining, sampling, significance testing and experimental designs (test and control groups)

• Experience conducting statistical analysis

• Salesforce and Einstein Analytics experience preferred, Datorama a plus

• Experience with SQL Server / Oracle / Snowflake preferred

• Ability to travel 5% or potentially more

#LI-Remote #SAS #Analytics

Location:

CRI Work-at-Home

Language Requirements:

English (Required)

Time Type:

Full time

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