IT Assistant

Imagine a piloted air taxi that takes off vertically, then quietly carries you and your fellow passengers over the congested city streets below, enabling you to spend more time with the people and places that matter most. At Joby, we've been working to make that dream a reality since 2009 and we're now in the final stages of certifying our aircraft with the FAA. With plans to launch our aircraft in the US and Dubai, we're now scaling manufacturing and preparing for the launch of our commercial service.

Modality: Full-time on-site (Avionyx - AFZ - Heredia)

Avionyx is searching for a Full time IT Assistant to provide support in maintaining a continuous operation of the business in IT topics by helping users with IT needs such as, hardware & software troubleshooting, preparing computers for first use and setting up new hires with all all-required systems, running diagnostics, among other related tasks. The IT Assistant is expected to assist in solving critical issues of the IT environment but not lead the problem-solving process, unless authorized to do so if proficiency on the relevant areas is demonstrated.

• ​ Help users with IT problems related to computers.
• Prepare and configure computers to meet business needs.
• Perform diagnostics on computers and detect problems.
• Replace defective computer hardware parts and UPS batteries.
• Monitor operating systems updates and maintain all computers up to date.
• Monitor and maintain all antivirus software up to date.
• Assist in maintaining off-premises company assets documentation.
• Manage software & hardware inventory software.
• Assist in solving any other IT related concerns of all employees in the company.

• Bachelor’s degree in Information technology, Computer Science, or related field, or equivalent experience.
• Technical studies or certification in computer repair, computer maintenance, or networking (in progress or completed).
• Experience with computer hardware assembly and troubleshooting.
• Knowledge of Windows 10 and Windows 11 operating system configuration.
• Familiarity with computer diagnostic and troubleshooting tools.
• Basic knowledge of Windows Server administration.
• Basic knowledge of configuring network devices such as firewalls, routers, and switches.
• Knowledge of WAN and LAN network setup and configuration.
• Good verbal and written communication skills in English (B2+).
• Strong teamwork skills.
• Ability to work under pressure.
• Service-oriented mindset with strong problem-solving skills and attention to detail.

• Stay fresh with our Flexible Schedule
• Stay at home with our Telecommuting Options
• Lunch is on us when you are at the office
• Step up your English with paid classes!
• Get Training/Tuition subsidies for online learning
• Stay connected with our Internet Subsidy
• The Gym Subsidy should keep you fit and relaxed!
• Get there on time and effortlessly with the Transportation Subsidy
• Go places with our Travel Opportunities across the US!!
• Stay healthy with our Medical Health Plan
• Spend more time with your loved ones with our Additional Personal Time Off (increased by seniority)