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People Analytics Specialist

Varicent
En el sitio
Costa Rica

 

At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the 2025 Forrester Wave Report for SPM2023 Ventana Research Revenue Performance Management (RPM) Value IndexGartner Peer Insights2024 Gartner SPM Market Guide, and G2. Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here’s why you’ll thrive at Varicent:
  • Innovate with Purpose: Build impactful solutions for customers worldwide.
  • Join Excellence: Work in a diverse, collaborative, and innovative team.
  • Shape the Future: Lead in redefining revenue optimization.
  • Grow Together: Unlock your potential in a supportive environment.
Join us at Varicent—where your talent and ambition meet limitless opportunities for success!

 

We’re looking for a People Analytics Specialist to join our team and become the go-to expert in HR systems, reporting, and analytics. In this role, you’ll manage our talent platforms, deliver actionable workforce insights, and support key Talent Enablement programs such as online learning, career planning, performance management, employee listening, and recognition.
With a strong foundation in data and systems, you’ll help drive informed decision-making and contribute to delivering a best-in-class employee experience.

Key Responsibilities

•    Administer and maintain HR technology systems.
•    Develop, manage, and optimize reporting dashboards and respond to ad hoc analytics requests.
•    Define and standardize talent metrics and calculations for consistent reporting. 
•    Partner with HR and business leaders to deliver insights that inform strategic decisions and enhance programs. 
•    Ensure data accuracy and integrity across all HR platforms. 
•    Support Talent Enablement programs (e.g., Performance Management, Employee Listening, Talent Review, L&D) by leveraging systems and data to measure impact.
•    Manage system setup, communications, project timelines, facilitation, reporting, and analytics for program delivery.
•    Collaborate cross-functionally on initiatives that enhance the employee experience.
•    Troubleshoot system issues, coordinate with vendors, and ensure timely resolution.
•    Promote adoption of people analytics tools and insights across the organization.


Education & Experience

•    Degree or diploma in Human Resources, Data Analytics, Data Science, Business Administration, or a related field.
•    3+ years of experience in HR systems administration and analytics.
•    Background in people analytics, workforce reporting, or HR data management preferred.
•    Proficiency in Microsoft Office 365, especially Excel, Word, and PowerPoint.
•    Experience with HRIS, ATS, LMS, or other talent systems required; familiarity with UKG, Workday, Lattice, and/or Greenhouse is a plus.
•    Strong SQL skills for data extraction, manipulation, and querying.
•    Experience with business intelligence tools (e.g., IBM Cognos) and data visualization platforms like Power BI, Tableau, or Looker.
•    Ability to synthesize large datasets and integrate inputs from multiple sources.
•    Certifications in HR, project management, or analytics are considered assets.


Knowledge, Skills & Abilities

•    Self-starter with a passion for enhancing the employee experience through data-driven solutions.
•    Strong analytical skills with the ability to translate complex data into clear, actionable insights.
•    Detail-oriented with a focus on data quality and accuracy.
•    Ability to manage multiple priorities and meet tight deadlines.
•    Proactive problem solver with strong technical troubleshooting capabilities.
•    Excellent communication skills, able to explain technical concepts to non-technical audiences.
•    High level of discretion when working with sensitive employee data.
•    Collaborative team player with strong relationship-building skills.
•    Comfortable navigating ambiguity and driving clarity.

Success Outcomes  


Within 1 month, you will:

•    Gain access to all required systems and complete training 
•    Meet with Talent Enablement, People Operations, and People Solutions Business Partners
•    Complete initial review of existing dashboards, reports, and data sources 
•    Review Cyclical Talent Enablement Programs and start to build project plans 
•    Start producing a data quality check to flag accuracy or consistency issues 

Within 3 months, you will:

•    Meet with core business partners to understand any reporting needs
•    Define and align on standard metrics
•    Identify and prioritize dashboards required
•    Begin building dashboards 


Within 6 months, you will:

•    Complete the first cycle of Talent Enablement Programs (performance, talent review, engagement etc.) 
•    Deliver reporting for Talent enablement Programs 
•    Complete at least 1 Dashboard (could be People Operations or Enablement)

Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@varicent.com
 
Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and/or by using this portal, you declare and confirm that you have read and agree to our Job Applicant Privacy Notice and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact

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