Hologic logo

Principal Solution Analyst CR

Hologic
2 días hace
A tiempo completo
En el sitio
Alajuela, Costa Rica
Description

Summary of Role:

The Principal Solution Analyst, Global IT Supply Chain Solutions will serve within the Plan to Make team as part of the broader Global Supply Chain IT organization. This role is accountable for providing business process leadership, solution design, problem solving, and ongoing IT operational support for cross-functional Supply Chain partners across manufacturing, procurement, planning, warehouse management, logistics, and related supply operations.

This individual will act as a senior IT partner to the business by translating operational needs into scalable technology solutions, improving end-to-end processes, and supporting execution of the Supply Chain IT roadmap. The role requires strong process expertise, hands-on systems knowledge, and the ability to influence stakeholders, drive issue resolution to root cause, and identify practical opportunities to standardize and strengthen capabilities across the Plan to Make landscape

Qualifications:

Education:

  • Bachelor's Degree in Information Systems, Engineering, Supply Chain, Operations, Business, or a related field preferred.
  • Master's Degree beneficial.

Experience:

  • 8+ years of experience in Supply Chain and / Manufacturing role that includes delivering IT solutions or business systems support for supply chain, manufacturing, procurement, or operations functions.
  • 6+ years with a Master’s Degree.
  • Overall experience should include strong functional knowledge of Plan to Make processes and 5+ years working with Supply Chain business systems (Advanced Supply Chain Planning, MRP)
  • Experience in medical device, life sciences, or other regulated industries preferred.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the basic knowledge, skills, and/or abilities required:

  • Experience in Enterprise Technologies for Enterprise Integrated Business Planning, Supply Chain Planning, Oracle Advanced Supply Chain Planning, Manufacturing, and Logistics such as Oracle EBS, SAP, and Kinaxis Maestro.
  • Strong understanding of Plan to Make processes and the interaction points across planning, sourcing, manufacturing, inventory, logistics and reporting solutions.
  • Ability to build strong relationships with stakeholders across functions, geographies, and levels of the organization.
  • Excellent facilitation, presentation, and communication skills with the ability to gather requirements, document processes, and present recommendations clearly.
  • Ability to evaluate business needs and translate them into detailed functional requirements, solution options, and practical implementation plans.
  • Strong collaboration skills with business partners, technical teams, internal IT, and external service providers to define and deliver the right solution approach.
  • Demonstrated ability to support and deploy standardized solutions that optimize processes and provide strategic value for Hologic.
  • Demonstrated ability to manage multiple enhancements, projects, and operational support priorities while delivering expected results.
  • Strong analytical and problem-solving skills with experience resolving complex process and system issues.
  • Ability to work independently and effectively within a team environment.
  • Travel and work at any Hologic location globally as required.

 

Responsibilities:

  • Partner with Global Supply Chain stakeholders aligned to Plan to Make processes to understand business priorities, gain buy-in, and identify opportunities to improve, standardize, or implement business processes and supporting technologies.
  • Lead requirements gathering, process analysis, and manage detailed functional designs for enhancements and strategic projects supporting manufacturing, procurement, material flow, inventory, and related supply chain operations.
  • Serve as a senior functional analyst across assigned business applications, providing solution ownership, day-to-day support, issue triage, root-cause analysis, and recommendations for sustainable resolution.  Ensure managed service team can support repeatable lower critical incidents.
  • Partner with assigned areas of the Planning and Manufacturing Supply Chain Operations on projects/tasks within our portfolio and related business applications. 
  • Configure and support system capabilities where appropriate, working closely with technical teams and implementation partners to ensure business requirements are translated into effective solutions.
  • Participate in and help lead testing efforts for releases and projects, including test strategy, test script development, defect management, and support for business User Acceptance Testing.
  • Assess impacts across upstream and downstream processes, data, controls, reporting, and integrations to ensure end-to-end solution integrity.
  • Partner with Data Engineering, Modeling, and Analytics teams to help define KPI, reporting, data needs and AI enablement that improve operational visibility and decision making.
  • Support deployment of standardized solutions, process harmonization, and change adoption across sites and functions, including documentation, training support, and transition to steady-state operations.
  • Contribute to continuous improvement by evaluating current-state processes, benchmarking industry practices, and recommending capabilities that improve service, quality, productivity, and scalability.
  • Provide mentoring and functional guidance to other analysts, business process owners, and project team members, while serving as a trusted advisor to business and IT stakeholders.