Business Operations Analyst

Business Operations Analyst

Department: Business Operations

Seniority: Mid-Level

Location: Costa Rica / Panama / Mexico (Hybrid or Remote)

Employment Type: Full-Time

About the Role

We are seeking a Business Operations Analyst to support process optimization, performance tracking, and operational execution across the organization. You will partner closely with cross-functional teams to improve efficiency, define KPIs, and enable data-driven decision making.

Key Responsibilities

• Analyze business processes to identify improvement opportunities
• Track KPIs and develop performance dashboards
• Support strategic projects and operational initiatives
• Conduct financial and operational analysis to support leadership decisions
• Coordinate process documentation and reporting
• Partner with internal stakeholders across HR, Finance, Sales, and Operations
• Drive continuous improvement initiatives

Qualifications

• Bachelor’s Degree in Business Administration, Industrial Engineering, Finance, or related field
• 2–5 years of experience in Business Operations, PMO, Strategy, or Analytics
• Strong analytical and problem-solving skills
• Advanced Excel or Google Sheets
• Experience with BI tools (Power BI, Tableau, Looker, etc.) is a plus
• English: Advanced

Soft Skills

• Strong communication and stakeholder-management abilities
• Structured thinker with high attention to detail
• Ability to work independently and handle multiple priorities

If this role sounds like the right next move for you, please send us your resume in English. Let’s explore together whether this could be your next great opportunity.