Administration
Carry out administrative duties to include but not limited to:
· Maintain professional appearance of reception desk and lobby area
· Manage the reception area, serving as the first point of contact for guests, employees, job candidates, and providers
· Greet all guests and visitors to the organization professionally and assist with queries or requests when necessary
· Answer all incoming calls, emails and messages and follow up accordingly on pending matters
· Maintain a polite, concise, prompt and effective communication with internal and external customers
· Scan documents, printing, copying, and electronic filing as needed/requested
· Book meeting rooms, prepare meeting room as required, and escort visitors to meetings
· Assist in the planning of office events and summits
· Ensure office is clean and safe, organize any maintenance and preventive work on furniture and building
· Ensure Health & Safety processes are in place, accessible to all staff to read, ensure Health & Safety training are carried out on a regular basis to cover: fire, flood, earthquake, evacuation, first aid
· Ensure the office provides fire extinguishers, first aid kits, and has properly marked emergency exits
· Develop and implement clear policies and detailed processes related to various administrative duties, as required
· Execute any additional administrative duty assigned by HR and/or Managers.
· Consistently uphold professionalism and confidentiality in all interactions and tasks
Purchasing & Vendor Relationship
· Purchase office supplies and kitchen supplies
· Ensure the timely and cost-effective acquisition of goods and services necessary for the company’s daily operations
· Manage the procurement process from requisition to ordering to delivery. Ensure payments are processed in a timely manner, and ensures purchases are within budgets and are approved
· Responsible to review and negotiate all contractual agreements as well as managing the company’s ongoing supplier relationships
· Establish and maintain good relations with all current and new vendors and business partners, ensuring the company is represented positively through effective relationship management
· Assist with the quarterly purchasing budgets and monitors cost and expenses to ensure adherence
· Monitor the inventory of office supplies, coffee stations supplies, and cleaning supplies
Travel
· Book travel following the travel policy and process, book travel within budget
· Book flights, accommodation, and transportation as required
· Manage internal travel arrangements for relocations, new employees from abroad or visitors such as flights, accommodation, taxis, and authorization letters while ensuring the company’s travel policy is applied
· Compile and submit a monthly travel report, including any travel credits
· Assist in organizing the arrival of visitors to the office
Requirements
· Intermediate to advanced English level (B2+)
· Professional with a friendly and positive disposition (customer service experience will be a plus)
· Hard worker and a proactive problem solver
· Proven high level experience in office administration, minimum of 3 years’ experience
· Excellent organization skills and multi-tasking abilities, with high attention to detail
· Advanced understanding of corporate administrative functions, policies, and systems
· Familiarity with financial budgeting and project management principles is a plus
· Experience in building clear policies and develop detailed processes, understanding of office management procedures and company policies
· Proficiency in Microsoft Office (Word, Excel, and PowerPoint) and travel booking systems
· Demonstrated ability to manage multiple tasks efficiently and effectively, with excellent time management skills
· Strong written and verbal communication skills, with exceptional attention to detail and effective follow-through
· Proven ability to prioritize tasks, set, and achieve both individual and team goals
· High degree of initiative and commitment to supporting team goals and departmental needs
· Commitment to providing exceptional service to “clients” and support to staff members
· Ability to maintain confidentiality under all circumstances
· Ability to anticipate departmental needs and proactively address them
· Strong decision-making and problem-solving abilities
· Responsible attitude, punctual, and dependable, with a flexible and adaptable approach to tasks
· Ability to follow instructions and respond efficiently to management directions
· Due to the nature of the duties of this role, WFH is not applicable for this position.
· Intermediate to advanced English level (B2+)
· Professional with a friendly and positive disposition (customer service experience will be a plus)
· Hard worker and a proactive problem solver
· Proven high level experience in office administration, minimum of 3 years’ experience
· Excellent organization skills and multi-tasking abilities, with high attention to detail
· Advanced understanding of corporate administrative functions, policies, and systems
· Familiarity with financial budgeting and project management principles is a plus
· Experience in building clear policies and develop detailed processes, understanding of office management procedures and company policies
· Proficiency in Microsoft Office (Word, Excel, and PowerPoint) and travel booking systems
· Demonstrated ability to manage multiple tasks efficiently and effectively, with excellent time management skills
· Strong written and verbal communication skills, with exceptional attention to detail and effective follow-through
· Proven ability to prioritize tasks, set, and achieve both individual and team goals
· High degree of initiative and commitment to supporting team goals and departmental needs
· Commitment to providing exceptional service to “clients” and support to staff members
· Ability to maintain confidentiality under all circumstances
· Ability to anticipate departmental needs and proactively address them
· Strong decision-making and problem-solving abilities
· Responsible attitude, punctual, and dependable, with a flexible and adaptable approach to tasks
· Ability to follow instructions and respond efficiently to management directions
· Due to the nature of the duties of this role, WFH is not applicable for this position.
· Intermediate to advanced English level (B2+)
· Professional with a friendly and positive disposition (customer service experience will be a plus)
· Hard worker and a proactive problem solver
· Proven high level experience in office administration, minimum of 3 years’ experience
· Excellent organization skills and multi-tasking abilities, with high attention to detail
· Advanced understanding of corporate administrative functions, policies, and systems
· Familiarity with financial budgeting and project management principles is a plus
· Experience in building clear policies and develop detailed processes, understanding of office management procedures and company policies
· Proficiency in Microsoft Office (Word, Excel, and PowerPoint) and travel booking systems
· Demonstrated ability to manage multiple tasks efficiently and effectively, with excellent time management skills
· Strong written and verbal communication skills, with exceptional attention to detail and effective follow-through
· Proven ability to prioritize tasks, set, and achieve both individual and team goals
· High degree of initiative and commitment to supporting team goals and departmental needs
· Commitment to providing exceptional service to “clients” and support to staff members
· Ability to maintain confidentiality under all circumstances
· Ability to anticipate departmental needs and proactively address them
· Strong decision-making and problem-solving abilities
· Responsible attitude, punctual, and dependable, with a flexible and adaptable approach to tasks
· Ability to follow instructions and respond efficiently to management directions
· Due to the nature of the duties of this role, WFH is not applicable for this position.
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