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Senior Media Campaign Manager

Amadeus Customer Service Center Americas
A tiempo completo
En el sitio
Costa Rica

Job Title

Senior Media Campaign Manager

About Your Business Area/Department:

If you are an amazing Digital Media/Advertising Strategist with strong in-platform and client facing skills, we are looking for you! The recovery of the travel industry is in full swing and our team is growing to support our hotel and resort partners across the Americas. Come work for a global player in the travel industry!

Summary of the role:

The Digital Media Performance Strategist (Paid Media) will be responsible for managing and maintaining a portfolio of clients within the hospitality industry. They will be responsible as the primary point of contact for their portfolio, including all communication with the clients, including reporting and presentation of results and suggesting new and innovative paid media strategies to drive campaign performance.

They will work closely with the rest of the Digital Media team, as well as a team of analysts to implement data-driven strategies and optimizations. They must demonstrate a curiosity to broaden their knowledge of Digital Media across a range of channels including PPC, programmatic display, video, and social media, plus have a strong focus on quality and a high attention to detail in order to provide the best service to their clients

In this role you’ll:

  • Lead communications with clients through both calls and emails and occasional face to face meetings, present paid media campaign results, discuss strategic options for the campaigns and manage the overall relationship management of the account.
  • Manage and coordinate assigned paid media campaigns. Work with an analyst to implement data-driven strategies to reach client and company goals. Creative campaign management and strategies for each client across portfolio, taking into account knowledge of client, data from campaigns, tacit knowledge and BI data.
  • Work with colleagues and analysts to explore new opportunities in digital media and knowledge share, including leading training of specific topics.

About the ideal candidate:

Education:

  • BA or BS Degree , preferred in related field of study; including Business Administration, Marketing, Advertising, Business Intelligence, Statistics or Finance

Relevant Work Experience:

  • 4+ years experience in Digital Media, managing a portfolio of clients and the day-to-day optimizations and other necessary activities
  • Experience with paid media campaigns on various platforms including Google Ads, Bing, Google Campaign Manager, DV360, SA360, Meta (Facebook) Ads Manager, or omnichannel marketing platform like Kenshoo or Marin (All platforms are not required, but some degree of experience in some or all of these platforms is needed)
  • Deep knowledge about channels, strategy, platforms, and optimization. Deep understanding and knowledge of various digital media channels, strategies, platforms and optimization
  • Experience in communication with clients and campaign stakeholders (1 year+) including presentation skills
  • Analytic skills, proficient with data and reaching data-driven conclusions. Ability to work independently.

Business Understanding:

  • Deep knowledge and experience working with all Digital Media platforms, with experience in the hospitality industry a plus
  • Excellent oral and written communication skills
  • Able to understand the statistics & troubleshoot the data to identify the way forward
  • Need to stay updated, especially when it comes to new platform features, ways of optimizing campaigns and market trends in terms of source and destination markets demand, device contribution, and more

Skills:

  • Computing: Microsoft Office (Word, Excel, Power Point) + other Microsoft software (Teams, Planner, Power Automation)
  • Languages: Fluence in English (written and spoken)
  • Specific knowledge: Experience with Google Marketing Platform including Google Analytics, Data Studio, Search Ads 360, Facebook Business Manager
  • Other: Out-of-the-box thinking, analytical skills, great oral and written communication skills, ownership, eagerness to learn and share knowledge, teaching skills. Knowledge and experience working with ad tags, basic HTML and rich media is a plus.

Working at Amadeus, you will find:

🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Application process:

The application process takes no longer than 10 minutes! Create your candidate profile, upload your Resume/CV and apply today!

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Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.  

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