Cloud Solution Engineer 3

In this role you will own Technical and C-level relationship with customers on different stages of their Oracle Cloud journey. Your key measure will be OCI consumption and customer satisfaction.

You’ll be measured on driving operational performance goals and will be responsible for achieving quarterly targets in terms of renewal rates to maximize revenue and minimize cancellations. You will build and transform large teams, improve internal processes and systems to achieve operational performance that meets or exceeds goals.  You will participate in strategic and tactical planning for the division. Your team will own resolution of client issues acting independently and coordinating extending teams globally on behalf of your customers.

Career Level - IC3

• Manages the accountability for both cloud services and customers.
• Develop and maintain relationships with senior leadership across lines of business and third parties.
• Plan and deploy account governance activities to optimize Oracle and customer resources assigned to their cloud journey.
• Advise the account on effective and efficient way to use Oracle support services and products, tools, systems, interfaces, and procedures. 
• Assure and improve the quality of the service and maintain accurate account information.
• Communicate opportunities for customers to engage with Oracle such as technical events and business seminars.